Supra XpressKEY Users,
This announcement serves as official notice from Supra that the XpressKEY® electronic touchscreen key will be discontinued by the end of 2021.
As 3G cellular networks and service are phased out by mobile carriers, XpressKEY devices will stop working. This will happen as early as January 1, 2022.*
Please know that we are working closely with our customers to enable a smooth transition for XpressKEY users. To continue to show properties, agents will need the Supra® eKEY® app on their smartphone.
The eKEY app has become the access method of choice for over 1 million real estate professionals. The eKEY app streamlines showings and delivers efficient access to powerful information, ultimately providing compelling value to consumers. Check out and share our great library of eKEY resources online to help new users get up to speed.
Below are the instructions to transition your key from XpressKEY to eKEY:
· To start the transition to the Supra eKeY app, please download the Supra License Agreement and the Returned XpressKEY Affidavit, complete both document and email to staff@bridgeaor.org. Once we have received your two documents we will start the process of switching you over to the eKEY app. Once you are switched over, you will receive an email with instructions on how to set up your eKEY.
· One final step, please use this link to set up your appointment to return your XpressKEY. Once we have possession of your XpressKEY, we will generate your key deposit check refund. Please expect 3-4 weeks to receive your refund check.
Your business is very important to us, and we thank you for our continued relationship. We are excited to partner with you on this journey of digital transformation as Supra brings you more solutions for our members.
Thank you,
Bridge AOR/bridgeMLS Staff
Contact Bridge AOR: staff@bridgeaor.org | 510-848-4288 | M-F (9 am - 5 pm)
Contact bridgeMLS: support@bridgemls.com | 925-363-2333 | M-F (9 am - 5 pm)